Frequently Asked Questions about Urania Spiegelpalast Köln

Urania Spiegelpalast Köln creates original shows in which music, acting, dance and international circus artistry tell a shared story.

The duration varies depending on the show. It is shown on the respective show page and for the selected date.

Whether an intermission is planned is shown in the information for the respective show.

The Spiegelpalast usually opens around two hours before the performance. The binding time is shown for the booked date.

Late admission depends on the production and may not always be possible immediately. Please arrive in good time.

Online in the ticket shop, by phone, by email, or during the published opening hours at the box office.

The available seats and categories are shown in the ticket shop.

There is PK 1 with the best view and the lower-priced PK 2 with a side view, partly restricted. The exact location is shown in the seating plan for the respective date.

Yes. Vouchers can be purchased online and redeemed according to the ticket shop terms.

Affected guests are informed and receive guidance on rebooking or refunds.

Yes. Each show has its own menu, displayed directly on the show page.

Many offers should be preordered so they can be prepared reliably. You can see the booking option for the selected date.

The respective menu indicates the available options. For special requirements, please contact the team in advance.

Yes. The drinks menu is available independently of a food order.

At the zoo, Riehler Straße 173, 50735 Köln.

Yes. The Spiegelpalast is air-conditioned.

Information on the cloakroom options currently available can be obtained from the team before your visit.

No. Come as you feel comfortable for a special evening.

During the show, the team’s instructions apply. Flash photography and recordings that disturb artists or other guests are not permitted.

Yes. Depending on group size and date, seats, a dedicated area, reception, food and drink packages can be combined.

Yes. Exclusive hire is possible depending on the format and date. It is currently offered in particular for larger events of around 100 people or more.

Yes. Daytime and side-event formats can be planned so that the formal part ends by 6 p.m. at the latest and is followed by a reception, dinner or show.

Depending on the format, finger food, two- or three-course menus, receptions and drink packages are possible.

Urania Spiegelpalast Köln is operated by the nonprofit Ensemble Phoenix – Bühnenspielgemeinschaft e. V.

The support association connects people who regularly support the house and receive special insights.

These include personal information, invitations to dress rehearsals and selected additional formats. The current benefits are listed on the support membership page.

Yes. In addition to support membership, one-time donations and key sponsorships are possible.